CSR
An Overview of Our Progress and Achievements in Corporate Social Responsibility

Key Differentiators

Leading market position in Japan

Japan is the world's third largest advertising market and is an important leverage point for advertisers looking to expand across Asia Pacific, for example into other important countries in the region like China and Australia. Dentsu was founded in Japan in 1901, originally as a news and advertising agency, and later setting up the first commercial broadcast networks in the country. Today, as a result of successfully combining superior creative services and planning capabilities with unparalleled media buying power in Japan, Dentsu is the number one advertising agency there. Dentsu is 70% larger than the number two player in Japan, on a revenue basis, accounting for around 25% of the domestic market.

Dentsu's Share of the Japanese Advertising Market (2017)


Truly global scale

With the establishment of Dentsu Aegis Network in March 2013, following the acquisition of global media and digital communications group Aegis Group plc, Dentsu has a truly global scale, with more than 60,000 employees in over 145 countries and regions around the world. Dentsu is the only global agency group with a position in Japan and the only group to be headquartered in APAC. Our global scale is enabling us to fully support and advise our clients, as they look to grow and expand their businesses on an international basis. Furthermore, Dentsu Aegis Network has significant potential to develop its business and gain shared knowledge and influence from the size and success of Dentsu in Japan, with the unique and unrivalled scale and capability Dentsu has there.


Diversifying geographic profile

Dentsu has been successful in diversifying its geographic gross profit profile over the last 10 years, with a particular focus on growing the proportion of gross profit from its international business. In 2006, gross profit from Dentsu's international business was just 6%, increasing to 17% by 2012. Following the acquisition of Aegis in 2013, Dentsu's international gross profit exposure stood at 48%, increasing to 59% in 2017. Within the international business, there is a balanced mix of gross profit from its three key regions—EMEA, the Americas and APAC.


Leading position in digital

In an increasingly complex media environment, digital technologies are changing the way in which advertisers need to market their products to consumers. Advertisers are therefore looking to agencies to help them innovate across multiple channels and platforms. With this in mind, Dentsu has scale, depth and integration in digital, through global digital agencies like Isobar and iProspect, to support advertisers as they look to continue to innovate. Dentsu will continue to build its digital capabilities and increase its focus on innovation through making bolt-on acquisitions in digital in the future. With digital advertising spend continuing to grow at three times the rate of traditional advertising, driven by significant on-going growth in channels like mobile, social and video.

Isobar Isobar is a global digital agency of 6,500 people across 45 markets, united by our mission to transform businesses, brands and people’s lives with the creative use of digital. Informed by our consultancy practice, we deliver digital transformation, solving complex business challenges through our marketing, ecosystems and products offering.   Isobar has won over 300 awards in 2017 including Asia-Pacific Digital Network of the Year.
iProspect iProspect is a global, award-winning agency – buying media and driving business performance for the world’s largest brands.
The iProspect team works across a network of 4,200 employees spread over 91 offices in 55 countries and regions.
In 2016, iProspect won more than 200 awards including 15 Leadership recognition awards and 33 Agency of the Year titles including #1 Global Digital Performance Agency by RECMA.
MERKLE Leading data-driven, technology-enabled, global performance marketing agency specializing in the delivery of unique, personalized customer experiences across platforms and devices.
4,000 employees, including more than 1,000 technology specialists, 1,000 digital media specialists, 500 creative professionals and 500 analysts, across 23 offices in the USA, Europe and Asia.
Only agency recognized by Forrester Research as a Leader or Strong Performer in “The Forrester Waves™” for Customer Engagement Strategy, Marketing Database Operations, Search Marketing Agencies & Customer Loyalty Solutions.
Amnet Ammnet, the global programmatic trading desk, provides best-in-class service and expertise in data-driven media strategies.
Grown to 48 markets since 2012 with 700 experts globally.

Unique operating model

Dentsu Aegis Network has a unique operating model, designed for marketing convergence and globalization. This operating model is enabled by a one P&L per country structure, unique in the industry, which empowers local teams to offer specialist and integrated services to clients at a local level, supported by a regional and global infrastructure. A key element of this infrastructure is our global network agencies, which deliver an integrated and specialist approach, supported by local and multinational agency brands in certain countries. This operating model drives a culture of collaboration and delivery among Dentsu’s people, supported by a consistent vision and set of values, which ensures they deliver their best work for clients.


Track Record of Outperforming the Peer Group

Dentsu remains focused on continuing to outperform the global agency peer group in organic gross profit growth. As a group, Dentsu outperformed this peer group over the last three years, with Dentsu Aegis Network in particular outperforming the peer group by a factor of over two times. This is a demonstration of the continued positive momentum Dentsu is achieving throughout the organization, as it continues to deliver high quality service and innovative capabilities to clients. Furthermore, the Dentsu’s track record of outperforming the peer group is evidence that management has the right strategy in place, supported by a consistent culture driven through the organization, and is focusing on the most important priority areas to grow the business in the future. Most importantly, our outperformance of our peer group is a testament to the high quality of talent working at Dentsu.

Overseas organic growth far exceeding that of competitors


Strong capabilities in media, creative and sports marketing

Dentsu has a globally scaled media footprint through its media agencies Carat, Vizeum and dentsu X, with strong regional creative capability through the Dentsu Brand Agencies, mcgarrybowen and other creative agencies. These networks are in the right geographies for clients, with a balanced mix of capabilities in EMEA, the Americas and APAC. In particular, Dentsu remains competitive in media and creative in the world’s two largest advertising markets, the US and China. Dentsu is also the originator of a number of unique capabilities that are delivered to clients to support their marketing activities, including sports marketing and content creation, curation and investment around music, movies, and entertainment. In sports marketing in particular, Dentsu has a strong rights business and sponsorship support, with long-standing relationships with key federations.

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