The role of the Chief Marketing Officer is more difficult than ever: ‘business as usual’ is no longer an option and the future is clouded by uncertainty. Although no one could have predicted the pandemic, some marketing leaders report feeling better prepared for the road to recovery than others. Dentsu Americas’ Chief Strategy Officer, Dirk Herbert, will provide a bespoke collection of insights on the U.S. market based on the dentsu CMO survey 2020.