Dentsu International accelerates industry leadership with substantial progress on environmental, social targets during 2020


2020 Social Impact report highlights progress on climate action, diversity and inclusion and future skills

Dentsu International today announced strong performance against its 2020 Social Impact strategy and sustainability goals. The 2020 Social Impact Highlights Report how despite global disruption linked to the COVID-19 pandemic, dentsu continued the integration of the company’s Social Impact strategy into business services and operations, responding to increasing client interest in sustainability, and high levels of engagement amongst its global employees has combined to accelerate year on year progress. 

Year-on-year, dentsu reported strong results against its environmental and social targets, and led the industry in being the first to achieve both RE100 accreditation for its sourcing of 100% renewable electricity, and external validation of its 2030 Net Zero target by the Science Based Target Initiative. The strong results are reflected in its CDP (Carbon Disclosure Project) rating – in 2020 dentsu international achieved an A- for the second year running, the highest rating in its sector. 

Amongst the highlights reported: 

  • Reducing absolute carbon emissions by 39% across its operations in 2019, putting dentsu well ahead of target to achieve its Net Zero target for Scope 1 and 2 emissions
  • Achieving full RE100 status by switching 100% of operations to renewable electricity (where markets allow)[1].
  • Supporting young people and women disproportionately affected by COVID-19 by moving the company’s flagship global diversity and digital social impact programmes online, reaching almost 30,000 young people and 105 entrepreneurs since launch
  • Increasing the number of women at leadership level to 35%, with a new commitment for women to hold half of all senior executive positions by 2025.
  • Reaching 3.7bn people in collaboration with its clients, through campaigns related to the UN Sustainable Development Goals.
  • Embedding sustainability into its business model including ESG KPIs in the executive balanced scorecard and sustainability into leadership behaviours.

Wendy Clark, Global CEO, dentsu international, said: “The Report sets out not only strong results but an even greater ambition to transform sustainably, setting an example to our sector and other businesses. Our social impact strategy has a powerful role to play not only in creating meaningful change, but also in being a distinctive factor in the insights and services we provide to clients, and our ability to attract and develop the best people in our industry.”

Anna Lungley, Chief Sustainability Officer, dentsu international, said: “2020 was a pivotal year for dentsu. The pandemic forced a strategic rethink and an agile response. In a year where we couldn’t be together physically, our people came together to deliver strong results across the board. What’s clear now is that action on climate change and protecting nature are inseparable from p on equality and global health and we must accelerate action. At dentsu we recognise the huge opportunity and responsibility we have to raise awareness, influence human and societal behaviour and to collaborate with our clients to transform business models. Together we can inspire people everywhere to a new way of living.”

Focusing on its 2030 Social Impact strategy, the report highlights how dentsu is targeting client work to manage the advertising industry’s ‘brainprint’ – the ability it has to shape societal attitudes and human behaviour, aiming to help one billion people make better, more sustainable choices by 2030, and integrating sustainable behaviours into core services and campaign development. 

Dentsu International recently announced a target to reduce flight emissions by 65% by 2030 as part of its ambitious Net Zero strategy. In addition, dentsu is committed to quantifying the greenhouse gas emissions of all media placed for clients and helping to reduce these emissions in line with its own science-based reduction target. By 2030, dentsu targets emissions reduction associated with media by 46%.

The report can be downloaded at


For more information contact Fiona Magill, Interim Head of PR, dentsu international

 Notes to editors

  1. About Dentsu 2030 Social Impact Strategy: Dentsu’s 2030 Social Impact Strategy encompasses three focus areas responding to critical environmental and societal challenges where the company can make the biggest difference: Sustainable Growth, Fair and Open Society and Digital for Good. It includes an ambition to achieve Net Zero emissions by 2030, underpinned by an approved Science Based Target set in line with a 1.5 degree warming scenario. The strategy sets out programmes and targets for Dentsu International companies and services, and co-ordinates and integrates with Dentsu Group strategy and mid-term plan. Implementation of the strategy is directed by Global Chief Sustainability Officer Anna Lungley, a member of Dentsu International’s Executive leadership team, and governed by the Social Impact Steering Committee under the Chair of Wendy Clark, Global Chief Executive Officer for dentsu international.
  2. About CDP: CDP (Carbon Disclosure Project) is global disclosure system for investors, companies, cities, states and regions to manage their environmental impacts. Companies submit information on climate risks and low carbon opportunities annually, with the scoring system identifying those companies who lead on environmental transparency and action.

 About dentsu international

Part of the dentsu group, dentsu international is made up of six leadership brands - Carat, dentsuX, iProspect, Isobar, dentsumcgarrybowen, Merkle and supported by its specialist brands. dentsu international helps clients to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in media, CXM, and creative, dentsu international operates in over 145 markets worldwide with more than 45,000 dedicated specialists.

[1] Where markets allow