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Twitter impressions in four weeks


unique viewers


of Qantas' total annual website traffic in just 10 days


Studies show that Australia is at the top of Americans' bucket list. But despite being Australia's national carrier, Qantas was losing its position as Americans' go-to airline for the trip. The brief was to raise awareness and consideration of Qantas amongst Americans who dream of a holiday in Australia.

The initial scope of the project was to create a standard banner campaign using existing assets only. However, recognising there was a bigger PR opportunity, BWM Dentsu collaborated across Planning, Creative, Account Management, Production and with partner agency Haystac to redefine the brief and pitch an altogether different approach to Qantas.


By analysing data from the U.S. State Department, BWM Dentsu found a key local insight that no one in the travel business was talking about: there are less than 135 million valid U.S. passports in circulation, which means that 3 out of 5 Americans don't have one. So BWM Dentsu decided to help more Americans travel to Australia with Qantas, by giving them a free passport.

'The Passport Take-Off' launched on Facebook and Twitter with a video featuring a real-life Qantas pilot inviting Americans to get themselves a passport "on us". All they had to do was book a flight to Australia at and enter a promo code to get the full cost of a new U.S. passport taken off their ticket.


Our campaign reached over 11 million unique viewers through earned PR alone, with headlines across local and international media, including Forbes, Mashable, Daily Mail, Esquire, MSN, Yahoo, Der Standard and International Business Times.

The campaign was supported by targeted digital banners, EDMs, social posts and PR.

Over 17.4 million Twitter impressions were generated in 4 weeks, reaching 9.5 million users. And in just 10 days, received over 20% of its total annual website traffic.


BWM Dentsu

BWM was born in 1996 by founders Rob Belgiovane, Paul Williams and Jamie Mackay. Today, the BWM Group has over 150 staff with offices in Sydney and Melbourne, providing fully integrated creative solutions to some of Australia’s biggest and most popular brands including Kmart, John West, Weet-Bix and REA. 

The complementary skills of the founding partners remains the foundation to the BWM ethos – collaborative, fast moving hubs of creative, planning and account management collaborating with clients to produce content 
that engages, is shared and most importantly: Gets Australians Talking. 

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