Navin Dhananjaya
Global CXM Lead, Dentsu Global Services
Navin Dhananjaya brings over 30 years of experience in building and leading large‑scale analytics, data, and technology organizations. He has advised several Fortune 1000 companies and served as a trusted partner to CXOs. Navin played a pivotal role in conceptualizing and developing Merkle’s AI platforms, including the Cognitive Computing Platform and Digital Shelf. He has been instrumental in steering and integrating multiple entities within Dentsu following acquisitions, helping shape the organizational strategy, culture, and operating model at Dentsu Global Services (DGS), Dentsu’s Global Capability Center (GCC). In his current role as the DGS Data & Technology (D&T) and AI Lead, Navin sponsors the AI Native program, focused on building AI‑driven ecosystems that will lead transformative change across dentsu.
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