This issue is about how brands can create the right mix of content for the different generations they might be targeting, including: 

  • The different factors that contribute to omnichannel preferences and how these affect generational shopper journeys
  • Key omnichannel trends we’re seeing across in-store, online, and social content
  • How different values and understandings of authenticity shape content
  • The right content mix brands should be creating to stand out