We help brands navigate the experience economy

Merkle powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated transformation and technology consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. 

Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC.

Talk to us to unlock your business growth.

Industry Recognition

We are recognized around the world as leaders in our field.

2024 CX Imperatives: Part 1

From Customer Engagement to Customer Empowerment
Winning in today’s experience economy

“What do consumers expect from brands?” “What makes a great brand experience?”

We surveyed 2,100 global consumers to gain some perspective and help brands deliver enhanced experiences. We learned about today's buyers, from their communication preferences to their views on emerging tech. Notably, 55% of respondents want more cost-effective brand experiences. To discover more such invaluable insights and learn how you can redefine your marketing approach, read our report.