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Heartfelt Wishes Fantasy Beast

HeySong

Isobar Logo

As a century-old local brand, HeySong needed a new way to speak to Gen Z on their terms. With loneliness rising and many young people more comfortable interacting with virtual characters than opening up in real life, the brand looked for a scalable, low-pressure channel to start real conversations.

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Organic Shares

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Voices Found an Outlet

The Challenge

Gen Z faces a growing “loneliness epidemic” as face-to-face interactions decline. Many struggle to express their feelings. HeySong, a century-old Taiwanese beverage brand, is evolving to connect with younger audiences—seeking fun, innovative, and relatable ways to reach Gen Z.

The Solution

Blending creativity, culture, and AI, HeySong launched the “Heartfelt Wishes Fantasy Beast” to connect with Gen Z through smart vending machines on campuses. By speaking their feelings into their phone, users receive a unique AI creature that evolves with every shared thought—gaining new, cool looks. This encourages Gen Z to keep expressing themselves. The campaign toured universities across Taiwan and used tools like LINE Beacon to ensure each student could feel the presence of their own companion beast.

The Results

The campaign helped nearly 30,000 voices find an outlet, with over 50,000 shares.

HeySong teamed up with psychologists to publish the “Heartfelt Wishes Fantasy Beast White Paper,” revealing four key concerns: relationships, future pressure, financial stress, and body image anxiety.

Experts noted that the evolving AI beast offered a safe space to share and constant support, making Gen Z feel seen and understood. Through this, HeySong successfully built a deeper emotional connection with Gen Z.

Innovating to Impact

Innovative Integration of AI and Culture to Foster Emotional Connections

Blending creativity, culture, and AI, the campaign created an interactive experience that let Gen Z voice their feelings to summon a personalized Fantasy Beast. Its evolving form encouraged ongoing engagement, turning tech into emotional companionship.

Effective On-the-Ground Promotion and Community Engagement

By embedding smart vending machines and LINE Beacon tech into university campuses, the campaign met Gen Z in their daily lives—lowering barriers, sparking real-time interaction, and refreshing the brand’s image through meaningful engagement.

Awards Won

2025 Click Awards

  • AI-Generated Content Application Gold
  • AI Interactive Experience Gold

LINE Biz-Solutions Awards 2024 

  • Best OMO

2024 DSA 

  • Best Mobile Advertising Marketing Silver
  • Best Location-Based Marketing Activation Bronze

2024 ​4A Creative Awards 

  • Best Media Innovation Silver
  • Best Digital Visual Merit

2024 TIMES Award 

  • Technical Category|Best Interaction Design Merit
  • Best Animation Merit

2024 Click Awards 

  • Interactive Creativity Merit
  • Marketing Innovation Merit
  • Private Traffic Marketing Merit
Heartfelt Wishes Fantasy Beast_Content Block Image_1
Isobar

Isobar

Isobar Taiwan stands as a leading digital-first team, driving digital strategy and creativity in Chinese-speaking markets. Focused on integrating creativity, technology, and strategy, we deliver innovative business solutions, making us the trusted agency for many prominent brands. With expertise in marketing, creativity, AI technology, and CRM data, we provide seamless, end-to-end omnichannel solutions. Through digital transformation, we help clients achieve both brand and business growth.

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