Challenge
Over the past 5 years, we’ve delivered consistent year on year improvements for ahm through ongoing optimisation, test & learn approaches, and a forward-focussed approach to strategy. But in a search market landscape that’s seen 100% YoY increases in the number of competing brands at Google, coupled with a stagnating category offering only 1% increases in generic private health insurance (PHI) queries, we needed to go above and beyond to drive continued commercial excellence.
Approach
ahm challenged us to deliver a 10% increase in joins for the financial year. We leveraged Search Ads 360’s artificial intelligence in our implementation of a single bid strategy across the majority of our account to determine the true relationship between Brand and Generic Keywords and optimise in real time depending on where the query represented a unique touchpoint in the individual customer’s position in the path to purchase.
Results
- Increased YoY join volume by 21%
- Attribute 6% lift in conversions driven from generic terms
AriYoshi EEEEE
Esports terrestrial
Subway
SUBtember
Mountain Dew
Call of Duty: Fuel up for Battle
Footlocker
The Hunt
Moving Out
Original Game Development: The Chaotic Co-op Moving Simulator!
KFC Gaming Bucket
Connecting gaming to commerce
ViiV Healthcare: Delivering Unique Customer Journeys
Challenge
ViiV is focused on building customer experiences for healthcare professionals and patients. With the amount of digital noise that physicians hear every day, the client needed ...
Powerball Powerballad
A digital partnership breaking the rules of the category
Jaguar Kicking Goals
Using the power and culture of sport to drive brand growth and sell cars in a consistent declining luxury car market with tiny budget: Jaguar, Dentsu X, MKTG and Melbourne Football club score bi...
Big4 Digital Experience
Partnering with BIG4, Isobar produced a digital content platform to elevate your experience booking a local getaway.
BWM dentsu: If it’s not genuine, it could be from anywher...
Imitation and fraudulent car parts are a significant problem. This campaign warns that unless you demand the genuine article, who knows what you’ll get.
BWM dentsu: Remove the barrier – The Dylan Alcott Foundation
People with disability are twice as likely to be unemployed as their able-bodied counterparts. All because of a barrier we can’t see – the unconscious bias of employers.
BWM dentsu: Homeless Delivery - Deliveroo
95% of homeless Australians own mobile phones, but don’t have access to food.
We created a ‘Donation Tile’ in the Deliveroo app that allowed Homeless recipients to order free meals direct...
BWM dentsu: The Golden Nugget – Bowel Cancer Australia
Bowel cancer used to be an “old person’s” disease but it’s now the deadliest cancer among young Australians.
To get their attention and teach them the value of checking their poo, we crea...
BWM Dentsu: The Boxing Day Presale – Latitude Financial S...
Boxing Day is Australia’s biggest sales day. It’s also the busiest.
To launch Latitude’s new Low Rate Mastercard before Christmas, we helped customers beat the crowds by bringing Boxing D...
Isobar: The Perfect Candidate – Australian Futures Project
Working with Australian Futures Project, we shifted Australia’s national conversation during election time.
Toyota
Transforming the role of retail
Kayo
Disrupting the sports consumer industry
TAB
Enhancing the buzz of playing the lottery online
Jetstar
Transforming the way people travel the world