CEO, dentsu Americas & CEO, CXM, International Markets
Michael Komasinski joined Merkle in 2015 as the Chief Operating Officer of Agency Services and moved to London in late 2016 to begin his transition into a regional leadership role. Most recently he served as CEO, CXM, International Markets, dentsu, in which he led the CXM Service Line and the Merkle go-to-market. The role encompassed the organization’s many capabilities and solutions in the areas of CX transformation, technology consulting, customer strategy, digital experience, commerce, CRM/loyalty, cloud solutions, data management, identity solutions, and data science (AI/ML). He oversaw a staff of more than 14,000 employees in 50+ locations throughout the Americas, EMEA, and APAC. Prior to Merkle, Komasinski held leadership roles at Razorfish, Schawk Retail Marketing, The Nielsen Company, and A.T. Kearney. As CEO, dentsu Americas, Komasinski oversees the integrated growth strategy and business execution within the Americas region.