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reduction in flight booking time
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faster website compared to competitors
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websites in 9 languages across 14 regions
Challenge
Jetstar’s platform is one of Australia’s top five eCommerce sites, receiving 70 million visitors a year, and accounting for 80% of revenue, so it’s critical to ensure it is a great brand experience and that its infrastructure is stable.
Solution
| The experience was designed around real consumer needs, learning from them in person and integrating the data. This puts the customer at the heart of the experience. |
Result
Isobar helped reinvent how Jetstar operates as a business – from booking through to check-in and in-flight. Isobar rebuilt their eCommerce platform, keeping the customer at the heart of the experience, iteratively testing and rolling out 22 websites in 9 languages across 14 regions.
Isobar also redeveloped Jetstar’s mobile boarding pass, smartphone app and chatbot prototype.
BWM Dentsu: Project Revoice
Activating silent voices with a program to digitally clone ALS patients’ voices so they can keep communicating as themselves even after they can no longer physically speak.
Isobar: Aeronaut
Driving engagement with William Patrick Corgan's new single through a blend of creativity and technology to create a world-first VR experience.
dentsu X: Sberbank
dentsu X used outdoor ads and unique online banners to drive applications for small business loans and provide communities with the services and shops needed in their area.
Vizeum: GhanaPostGPS
Generating conversion for GhanaPostGPS through early engagement, awareness and measurable customer actions.
Malaria No More: A movement to end malaria
The #MalariaMustDie campaign has been supported by a range of agencies both inside and outside the Dentsu Aegis Network with the end goal being to rally the public support for political action.
Isobar & Carat: Dis-Moi Elliot
Dis-Moi Elliot (translated as Tell Me, Elliot) was a campaign that aimed to reduce prejudice about autism through an innovative, interactive and experimental website.
BC&F Dentsu: Heart Foundation
Everyone thinks they know what a heart attack looks like, but they’re almost always wrong. This campaign drew attention to the subtle warning signs and actually saved a life.
360i: Change the Picture
The #ChangeThePicture campaign focused on changing the picture of male mental health.
GoalKeepers17: Rallying around Global Goals
As part of the UN's Common Ground initiative, all of its members have committed to raise awareness of its Sustainable Development Goals amongst businesses and consumers.
Fetch: Telegraph Media Group
Driving loyalty for The Telegraph with targeted app download campaigns and personalised re-engagement.
Isobar: General Motors
Driving transactions with Chevrolet through this immersive virtual showroom using spatial computing technology.
iProspect: Eurostar
Driving conversion by establishing Eurostar as Europe's most-loved travel experience, using market-leading data strategy that would enable us to create real connections effectively.
BWM Dentsu: Qantas
Activating new business in the USA by helping more Americans travel to Australia with Qantas, by giving them a free passport.
Jupiler x Tomorrowland
Unifying Jupiler x Tomorrowland x music lovers through a digital-first campaign that shares the ultimate Tomorrowland experience.
Isobar: Durex
Condoms aren’t fun. Fact. Young people don’t talk about it, and alternatives are everywhere.
Isobar: Timberland
Supporting Timberland’s global campaign through local (digital) execution, bringing forward brand’s values and adding feminity to their line.
Vizeum: Sonos
Sonos have always focused on ensuring their products are technically superior and that they deliver greater sound quality than the competition. The challenge was to cut through competitor noise ...
Vizeum: Carling Black Label Cup
The Carling Cup appeal had began to fade, impacting relevance and sales. The CBL Cup was re-launched with a new mission – to Change The Game. Fans Now controlled what would be impacted in the ga...
Merkle: Magpie a 100% AI-Driven Multi-Channel Marketing C...
We built a fully realised, custom campaign management tool, Magpie, that uses bespoke AI to analyse trending topics in real-time, and curate personalised trend recommendations, delivering them a...
Isobar: Volkswagen Road Tales
Isobar created a location-based interactive audiobook to transform car rides into magical journeys