Dentsu appoints Stefan Voss as Chief Client Officer DACH

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Frankfurt, 15 February 2021 - dentsu has appointed Stefan Voss to the newly created

position of Chief Client Officer. He is responsible for strategic customer management

throughout the DACH region. His role focuses on integrated client consulting and

leadership across dentsu's three business service lines - Media, Customer Experience

Management (CXM) and Creative - managing expertise and integrated solutions from

Media & Performance, Content & Creative and Marketing Technology to meet specific

client requirements. As a member of the DACH Executive Board, he reports directly to

CEO Ulrike Handel and collaborates closely with the regional client teams from all dentsu

agencies on client development and business growth.


Stefan Voss brings more than 20 years of marketing & advertising experience as a

consultant and entrepreneur. He has also worked in various management positions in a

range of industries. Most recently, he was Digital Sales & Solution Lead DACH and Lead

Marketing Services Central Europe at Cognizant Interactive. Prior to that, he was

responsible for various data-driven marketing projects as Senior Manager Digital

Marketing Transformation at Accenture Interactive. He has extensive knowledge of

digital marketing strategy, organisation and implementation, and a proven track record

with leading companies in digital transformation and the implementation of new business

models – including at Axel Springer, ProSiebenSat.1 Media and Amazon.


“In his new position, Stefan will establish the necessary structures and processes at

dentsu to be able to advise customers even better with all our services integrated across

the different countries. His valuable experience in consulting, marketing, agencies and

media and his in-depth understanding of customer needs make him the ideal person to

carry out this new central hub function. I am proud that he has decided to join us," says

Ulrike Handel, CEO dentsu Germany & DACH.


"Marketing is a highly complex field that has become increasingly integrated through the

combination of relevant content, customer targeting, effective technology and

trustworthy use of data. dentsu already covers these disciplines in its three service lines

and has thus created a strong basis for offering integrative marketing solutions. The

services provided by the dentsu agencies are impressive in their scope and depth. We

are bundling these ever more closely in our integrated consultancy approach and I am

very much looking forward to working with the individual client teams and agencies to

add integrative value to our clients' businesses, and to developing the relationships with

our clients as a result," comments Stefan Voss, Chief Client Officer dentsu DACH, on

his new position.