At dentsu we specialize in delivering cross-cloud solutions on the Salesforce platform to help leading brands differentiate through data-driven marketing.

1,300+ Salesforce trained staff and 1,800+ Salesforce certifications globally in our network of agencies integrated by design, we craft bespoke solutions brands can leverage across multiple channels to orchestrate meaningful customer journeys, monetize interactions, and provide customer service at scale.

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Unlock the full potential of Salesforce

Seeing the full value of Salesforce involves more than the platform itself. It requires integration within your organization, a holistic view of your customers, and a focused strategy for delivering the personalized experiences they demand. The results are improved marketing outcomes, enduring customer relationships, and sustained competitive advantage for the clients we serve.

Meet our global Salesforce Partner Leadership Team

Dentsu continues to unify its Salesforce capabilities, distributed across 110 countries and expands its Practice Leadership Team to continue growing its scale across Marketing Cloud, Service Cloud, Sales Cloud, Commerce Cloud and Experience Cloud across the Americas, EMEA and APAC regions. We invest heavily in our global Salesforce practice as the leading customer experience Salesforce partner. Our global team is a major differentiator for us to continue leading innovation, delivering relevant programs and solutions, and attracting world-class talent.

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Quick Start Solutions

Loyalty & Customer Engagement Solutions

Data & Identity Solutions

Dentsu Playbooks

Our Capabilities

Marketing Cloud & Commerce Cloud

Provide your customers with impactful and relevant marketing messages at every moment. Develop user-centric commerce sites that provide personalized shopping experiences for your customers.

Audience Studio (DMP)

Collect, unify, analyze and activate all of your customer data from a variety of sources to enhance the targeting, segmentation and messaging of your marketing programs.

Sales Cloud & Service Cloud

Find and retain more customers, close deals faster and stay on top of the sales process. We also help you resolve customer service cases faster while proactively building brand loyalty.

Community Cloud

Seamlessly extend Salesforce to your employees, customers, and businesses with an expertly designed portal that utilizes the power of data. 

Salesforce Pardot

Create engaging marketing automation programs, emails, landing pages and other marketing assets through Salesforce Pardot.

Social Customer Care

Meet your customers in their moment of need, and in the channel of their choosing, while solving customer service issues quicker and easier than ever with DEG’s proprietary customer service solution.

Contact

Adrian Trzaskus, Vice President, Global Salesforce Solutions

Adrian.Trzaskus@dentsu.com

443.542.4732

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