Merkle

0

Increase in conversion rate

0

Increase in average number of purchases of members per year

0

Increase in average number of purchases of members per year

0

Decrease in service team response time

Transformation:

We supported Seafolly to establish a loyalty programme, built on Salesforce technology, designed to increase engagement, retention and spend with its most valuable customers. Supporting technology integration, audience segmentation, content creation and journey development, the results have been outstanding.