Consumer sentiment is shifting – and forward-thinking brands are shifting with it.

Navigate change. Respond with clarity. Drive growth.

Discover insights from dentsu’s UK Consumer Navigator, a flagship UK research series uncovering the behaviours, tensions and opportunities shaping brand growth and marketing effectiveness today.

Interest. Earned.

Explore dentsu’s Financial Services Consumer Navigator 2026, examining how UK consumers use AI, engage with financial creators and decide which providers deserve their consideration - and their trust.

Based on research among 2,000 UK adults, the report explores what happens beyond the first encounter: how AI informs shortlists, where people turn after creator content, and when uncertainty holds decisions back. It also examines the permissions consumers would give providers to offer more personalised help.

Download Interest. Earned. for practical insights into financial services marketing, from earning visibility in AI search to connecting media, creative and customer experience around decisions that matter for growth.

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Checkout Society

Explore dentsu UK's latest UK Consumer Navigator report, Checkout Society, examining how AI, social commerce, retail media and changing consumer expectations are reshaping shopping behaviour.

Based on insights from more than 2,000 UK consumers, the report reveals how people are discovering, evaluating and purchasing products across physical and digital environments, often within the same shopping journey.

Download the report to explore the consumer trends and strategic implications shaping the future of UK retail.

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Wish You Were Here

UK Consumer Navigator Report - Q2 2026

Link to Wish You Were Here

Ready Player Brand

UK Consumer Navigator Report - Q1 2026

Link to Ready Player Brand

The UK’s New Appetite

UK Consumer Navigator Report - Q4 2025

Link to The UK’s New Appetite

From Budget to Basket

UK Consumer Navigator Report - Q4 2025

Link to From Budget to Basket

The New Rules of Influence

UK Consumer Navigator Report - Q3 2025

Link to The New Rules of Influence

Retail Special

UK Consumer Navigator Report - Q2 2025

Link to Retail Special

UK consumers are rebalancing – and reshaping the future of retail

Blog

Link to UK consumers are rebalancing – and reshaping the future of retail